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I Wasted Months Building a SaaS Nobody Wanted: Here's What I'd Do Differently

December 30, 20253 min read

This is the probably-true story of almost every founder who has built before validating. It's actually fictional but it's based on the fact that pretty much every single lost founder I do a consult for that has an app launched is in this position: You have an idea that feels obvious, a problem you have experienced yourself, a solution that seems clearly better than what exists, and you start building. Months later, you have a product. And nobody uses it. If this has happened to you, you are not alone and you are not uniquely bad at this. The mistake is systematic and almost entirely preventable.

Why it happens so predictably

The founders who build things nobody wants are not careless people. Most of them have done some form of research, they have looked at the market, searched the app store, maybe even talked to a few people who said the idea sounded great. But there is a specific thing most of them did not do: they did not find out whether the problem was painful enough, for a specific enough group of people, to drive a purchasing decision.

Enthusiasm from friends is not the same as demand. An underserved market is not the same as a market willing to change behaviour. "I would use that" is not the same as "I will pay for that."

What the alternative looks like

The founders who avoid this outcome do something different before they build anything: they have structured conversations with people who have the problem, focused on understanding the experience rather than pitching the solution. They ask about behaviour, what people actually do when the problem comes up, not what they think they would do if a solution existed.

They also watch for the signal that the problem is painful enough: genuine frustration, specific workarounds, willingness to pay for something better. Mild inconvenience does not drive purchasing decisions. Genuine pain does.

What to do if this has already happened to you

If you have already built something nobody is using, the most useful thing you can do is treat the existing product as a research tool rather than a finished product. Get it in front of real users, not people being polite, but people with the actual problem, and have honest conversations about what is and is not working.

That feedback will tell you whether the product needs to change direction, whether the marketing and positioning need to change, or whether the core problem your app was meant to solve is not as painful as you assumed.

How to avoid it next time

Before building anything new, commit to ten validated conversations with real potential users before you write a single line of code. This one change in practice is enough to catch most of the mistakes that lead to the months-wasted outcome.

From Passion to Product is built around this practice. It is a free six-week cohort, and the next one starts May 25, 2026.

Join the next cohort →

Abbey Jackson is the founder of Up Coast and the creator of the From Passion to Product framework, a program that helps both technical and non-technical entrepreneurs turn app ideas into real products.

Abbey Jackson

Abbey Jackson is the founder of Up Coast and the creator of the From Passion to Product framework, a program that helps both technical and non-technical entrepreneurs turn app ideas into real products.

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