Privacy Policy

Up Coast Digital Products, Inc.
Last Updated: Feberuary 27, 2026

1. Overview

We respect your privacy.

We operate from British Columbia, Canada and follow applicable Canadian privacy laws, including PIPEDA.

Participants may be located globally. Your information may be processed or stored outside your country.

2. Information We Collect

We collect the following types of information:

Information You Provide to Us

  • Your name

  • Your email address

  • Information you share in your application

  • Messages, survey responses, and feedback

  • Content you choose to share during live sessions, group discussions, or coaching

If you purchase a paid program or service, we also collect:

  • Your billing name

  • Your country

  • Limited transaction details (such as payment confirmation, amount, date, and transaction ID)

Payment Processing

Payments are processed securely by Stripe.

We do not store or have access to your full credit card number.

Stripe handles payment information according to its own privacy policy and security standards. We receive limited transaction details needed to confirm payment and manage your access to programs or services

Information collected automatically:

  • IP address

  • Browser/device data

  • Website analytics data

  • Cookie data

3. How We Use Information

We use personal information to:

  • Deliver Programs

  • Process payments

  • Communicate with you

  • Provide access to materials

  • Improve our Programs

  • Share educational content

  • Meet legal obligations

We do not sell your personal information.

4. Third-Party Service Providers

We use service providers to operate our business, including:

  • Payment processors

  • Video platforms

  • Community platforms

  • Email providers

  • Analytics tools

  • Transcription services

  • File storage providers

  • Other tools that support Program delivery

These providers may process data outside Canada.

5. Recordings

Live sessions may be recorded.

Your voice, image, name, and contributions may appear in recordings shared with enrolled participants.

Short excerpts may be used publicly for educational purposes, as described in our Terms.

6. Cookies

Our website uses cookies and similar technologies to operate and analyze site usage.

By using our website, you consent to the use of cookies as described in our site banner.

You may adjust cookie settings in your browser.

7. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, and operational purposes.

If you request deletion:

  • We may delete your account.

  • This may remove access to Programs.

  • Certain records may be retained where required by law (for example, financial records).

8. Your Privacy Rights

We extend the following rights to all participants, regardless of location:

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent where applicable

To make a request, please use the contact form available on our website.

9. Security

We use reasonable administrative and technical safeguards to protect personal information.

No system is completely secure, but we take protection seriously.

10. Children

Our public Programs are intended for individuals 18 and older.

Separate agreements apply to youth programs offered through partner institutions.

11. Updates

We may update this Policy from time to time. The current version will always be available on our website.