INTRODUCTION
Up Coast Digital Products, Inc. ("Up Coast," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store personal information when you use our websites (upcoast.ca and upcoastleaders.ca), participate in our programmes, or otherwise interact with us. We are a Canadian company based in British Columbia and comply with the Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and, where applicable, international laws like the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
INFORMATION WE COLLECT
We may collect contact information (such as your name and email), programme participation data, optional survey responses (such as education and career goals), and sensitive information (such as gender or race) only when voluntarily provided. You are never required to submit sensitive data. These fields are always optional.
HOW WE USE YOUR DATA
We use your information to deliver and manage programmes, understand participant needs, support alumni and community features, and improve our curriculum and outreach. We do not sell or rent your information. It is only used internally or by trusted service providers assisting with operations.
DATA STORAGE AND TRANSFERS
We use platforms like Go High Level, Slack, and Notion to manage forms, emails, and community data. These services may store data outside Canada, including in the United States. By using our services, you consent to international data transfers and understand that local laws may vary.
YOUR RIGHTS
Depending on where you live, you may request to access, correct, or delete your data or withdraw consent at any time. To do so, contact [email protected]
SECURITY AND RETENTION
We take reasonable steps to secure your data and restrict access. We retain personal data only as long as needed for programme delivery and alumni services, unless legal obligations require us to keep it longer.
CHILDREN
Our programmes are not intended for users under 18. We do not knowingly collect personal data from minors.
CHANGES
We may update this Privacy Policy at any time. Significant changes will be communicated via email or notices on our website.
CONTACT
Up Coast Digital Products, Inc.
2270 Cliffe Ave #229
Courtenay, BC V9N 2L4
Canada
© 2025
Up Coast Digital Products, Inc.